Support

We usually reply within 1–2 days.

Something not working, or a question about your subscription? Email us at support@tryflashie.com. Tell us your phone model and what happened, and include a screenshot if you can.

Common questions

My photo didn't develop

Check your internet connection and tap Try again. A failed photo doesn't use a credit.

How do I restore my subscription?

Open flashie, tap the credits button at the top, then tap Restore Purchases at the bottom of the screen. Use the same Apple ID you subscribed with.

How do I cancel?

On iPhone: Settings → your name → Subscriptions → flashie → Cancel Subscription. You keep access until the end of the week you paid for.

How do credits work?

Each AI photo uses one credit. Plus gives you 5 credits a day and Gold gives you 10, refilled every day. Credit packs never expire, but they are stored on your phone and can't be restored after deleting the app.

Do you keep my photos?

No. Your photos stay on your phone. See our Privacy Policy for details.

I'd like a refund

Purchases are made through Apple, so refunds are handled by Apple. Request one at reportaproblem.apple.com.